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Immerse yourself in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 9th Edition adopts a uniquely practical and personal approach to the demands of todays nursing practice, providing extensive examples, exercises, and techniques that help you to apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes you beyond theory to show you how to understand important concepts and use communication as a tool to limit stress in your nursing practice. The 9th edition includes a new chapter which focuses on the foundation of communication and personality assessment. It also includes a new Putting it into Practice feature to help you apply your new communication skills in the work environment. In addition, updates on the topics of mindfulness, resilience, and inter-collaborative communication highlight the importance of implementing these tools in practice.
Data sheet
Part 1: Packing Your Bags for the Journey of Caring, Assertive, Responsible Communication
1. Responsible, Assertive, Caring Communication in Nursing 2. The Client-Nurse Relationship: A Helping Relationship 3. Starting with YOU: Understanding Yourself to Build a Foundation for Learning 4. Solving Problems Together 5. Understanding Each Other: Communication and Culture Part 2: Honoring Your Fellow Travelers along the Journey 6. Demonstrating Warmth 7. Showing Respect 8. Being Genuine 9. Being Empathetic 10. Using Self-Disclosure 11. Being Specific 12. Asking Questions 13. Expressing Opinions 14. Using Humor 15. Embracing the Spiritual Journey of Healthcaring: Meaning Making Part 3: Developing Road-Worthy Practices along the Journey 16. Requesting Support 17. Overcoming Evaluation Anxiety 18. Working with Feedback 19. Using Relaxation Techniques 20. Incorporating Imagery in Professional Practice and Self Care 21. Incorporating Positive Self-Talk 22. Learning to Work Together in Groups 23. Navigating the Expanding World of Digital Communication
Part 4: Embracing the Transformative Process of the Journey 24. Learning Confrontation Skills 25. Refusing Unreasonable Requests 26. Communicating Assertively and Responsibly with Distressed Clients and Colleagues 27. Communicating Assertively and Responsibly with Difficult” Clients and Colleagues 28. Managing Team Conflict Assertively and Responsibly 29. Communicating at the End of Life 30. Continuing the Commitment to the Journey
Reference: 31787
Author: Rosalinda Alfaro-LeFevre
A Practical Approach
Reference: 39087
Author: Carrie Sussman
A Collaborative Practice Manual for Health Professionals