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Communication in Nursing

Communication in Nursing

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Immerse yourself in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 10th Edition adopts a uniquely practical and personal approach to the demands of todays nursing practice, providing extensive examples, exercises, and techniques that help you apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes you beyond theory to show you how to understand important concepts and use communication as a tool to limit stress in your nursing practice. The 10th edition includes an emphasis on holistic self-care of the nurse, a new Confronting Bullying and Incivility with Honesty and Respect chapter, a new appendix mapping the AACN® Essentials domains to the text objectives, and case studies for the Next-Generation NCLEX® (NGN). In addition, the latest information on the topics of mindfulness, resilience, and interprofessional communication highlight the importance of implementing these tools in practice.

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  • Part 1: Basic Competencies for Communication in Nursing
    1. Responsible, Assertive, Caring Communication in Nursing
    2. The Client-Nurse Relationship: A Helping Relationship
    3. Starting with YOU: Understanding Yourself to Build a Foundation for Learning about Communication
    4. Solving Problems Together
    5. Understanding Each Other: Communication and Culture
    6. Demonstrating Warmth
    7. Showing Respect
    8. Being Genuine
    9. Being Empathetic
    10. Honoring Professional Boundaries
    11. Being Specific
    12. Asking Questions
    13. Expressing Opinions
    14. Using Humor
    15. Embracing the Spiritual Journey of Health Caring: Meaning Making
    Part 2: Advanced Competencies for Communication in Nursing
    16. Requesting Support
    17. Overcoming Evaluation Anxiety
    18. Working with Feedback
    19. Using Relaxation Techniques to Become More Mindful
    20. Incorporating Imagery in Professional Practice and Self Care
    21. Incorporating Positivity into Life and Work
    22. Learning to Work Together in Groups
    23. Navigating the Complex World of Digital Communication
    24. Learning Confrontation Skills
    25. Refusing Unreasonable Requests
    26. Caring Communication with Clients and Colleagues whose Behaviors are Challenging
    27. Confronting Bullying and Incivility with Honesty and Respect - NEW!
    28. Managing Team Conflict Assertively and Responsibly
    29. Communicating at the End of Life
    30. Continuing the Commitment to the Journey
    Appendix I: Chapter Objectives in This Book Mapped to the American Association of Colleges of Nursing (AACN) 2021 Essentials Domains
    Appendix II: Holistic Self-Care Assessment
    Appendix III: NGN Case Study Answers
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