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Clinical Laboratory Management

Clinical Laboratory Management

9781683673910
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Description
Clinical Laboratory Management

Apply the principles of management in a clinical setting with this vital guide

Clinical Laboratory Management, Third Edition, edited by an esteemed team of professionals under the guidance of editor-in-chief Lynne S. Garcia, is a comprehensive and essential reference for managing the complexities of the modern clinical laboratory. This newly updated and reorganized edition addresses the fast-changing landscape of laboratory management, presenting both foundational insights and innovative strategies.

Topics covered include::

  • an introduction to the basics of clinical laboratory management, the regulatory landscape, and evolving practices in the modern healthcare environment
  • the essence of managerial leadership, with insights into employee needs and motivation, effective communication, and personnel management, including the lack of qualified position applicants, burnout, and more
  • financial management, budgeting, and strategic planning, including outreach
  • up-to-date resources for laboratory coding, reimbursement, and compliance, reflecting current requirements, standards, and challenges
  • benchmarking methods to define and measure success
  • the importance of test utilization and clinical relevance
  • future trends in pathology and laboratory science, including developments in test systems, human resources and workforce development, and future directions in laboratory instrumentation and information technology
  • an entirely new section devoted to pandemic planning, collaboration, and response, lessons learned from COVID-19, and a look towards the future of laboratory preparedness

This indispensable edition of Clinical Laboratory Management not only meets the needs of today’s clinical laboratories but anticipates the future, making it a must-have resource for laboratory professionals, managers, and students. Get your copy today, and equip yourself with the tools, strategies, and insights to excel in the complex and ever-changing world of the clinical laboratory.

Product Details
Wiley-Blackwell
101474
9781683673910

Data sheet

Publication date
2024
Issue number
3
Cover
hard cover
Pages count
816
Dimensions (mm)
224.00 x 282.00

  • Contributors xxii

    Preface xxv

    Acknowledgments xxvii

    SECTION I: Basic Concepts and the Current Healthcare Environment 1

    1 Clinical Laboratory Management:  Basic Principles and Practices 3
    Paul Wesolowski and Susan D. Roseff

    2 Regulatory Issues in Laboratory Medicine 25
    Glenn Ramsey and Christina E. Anderson

    3 The Changing Practice of Medicine 53
    Elizabeth A. Godbey, Susan D. Roseff, and Denise E. Russell

    4 The Changing Healthcare Environment 67
    Steven M. Armstrong and Sandra L. Lamm

    SECTION II: Managerial Leadership 93

    5 The Foundations of Leadership 95
    David S. Hefner and Katharine R. Becker

    6 Employee Needs 108
    Kathleen G. Beavis

    7 Motivating through Intelligent Leadership 116
    Christa Pardue

    8 Effective Communication 123
    Marianna Hofmeister

    9 Effective Meetings 135
    Mark G. Hanly

    10 Conflict Management 144
    Christopher Naugler

    11 Leading People Through Change in Pathology and Laboratory Medicine 151
    Gabriel E. Ayala

    SECTION III: Personnel Management 159

    12 Employee Selection 161
    Anthony S. Kurec

    13 Performance Appraisals and Competency Assessment 182
    Lynne S. Garcia

    14 Staffing and Scheduling 202
    Patti Medvescek

    15 Teams, Team Process, and Team Building 212
    James W. Bishop, Dow Scott, Stephanie Maynard Patrick, and Ji-Yeon Seok

    16 Labor Relations 226
    Emily A. Snavely and Lynne S. Garcia

    17 Workplace Drug Testing and the Clinical Laboratory 242
    Lindsay A. L. Bazydlo

    SECTION IV: Requirements for Effective Laboratory Management 251

    18 Quality Management 253
    Lynne S. Garcia

    19 International Organization for Standardization 271
    Anne Marsden and Amy Shahtout

    20 Effective Communication in Laboratory Management 278
    Andrea Linscott and Elise Occhipinti

    21 Laboratory Information Systems 285
    Melinda L. Doherty and Kenneth E. Youens

    22 Management of Point-of-Care Testing 298
    Laura Smy, Kristine Apfeld, Sarah Ampomah, and Molly Thieme

    23 Principles of Preanalytic and Postanalytic Test Management 315
    Lynne S. Garcia and Andrea J. Linscott

    24 Selection and Implementation of New Equipment and Procedures 333
    Paula Revell and Lakshmi Chandramohan

    25 Laboratory Safety 343
    Cameron A. Brown and James J. Dunn

    26 Emergency Management 372
    Andrea J. Linscott and Natalie Williams-Bouyer

    SECTION V: Financial Management 387

    27 Financial Management: Setting the Stage 389
    Lynne S. Garcia

    28 Strategic Planning 396
    Jonathan R. Genzen and Paul Valenstein

    29 Human Resource Management in the Laboratory: An Important Component of Financial Management 408
    Fred Westenfeld and Michael R. Lewis

    30 Costs, Budgeting, and Financial Decision Making 416
    Geoffrey C. Tolzmann, Richard J. Vincent, and Michael R. Lewis

    SECTION VI: Coding, Billing, and Charges for Laboratory Services 443

    31 Correct Coding of Billable Services in the Clinical Laboratory 445
    Vickie S. Baselski, Alice S. Weissfeld, and Fran Sorrell

    32 Approaches to Billing Laboratory Services 460
    Vickie S. Baselski, Alice S. Weissfeld, and Fran Sorrell

    33 Charges and Fees for Laboratory Services 468
    Vickie S. Baselski, Alice S. Weissfeld, and Fran Sorrell

    SECTION VII: Reimbursement, Compliance, and Profitability 475

    34 Rules and Regulations in Reimbursement 477
    Vickie S. Baselski, Alice S. Weissfeld, and Fran Sorrell

    35 Reimbursement Compliance 492
    Vickie S. Baselski, Alice S. Weissfeld, and Fran Sorrell

    36 Determination of Profitability 506
    Vickie S. Baselski, Alice S. Weissfeld, and Fran Sorrell

    SECTION VIII: Outside Marketing and Expansion 513

    37 Hospital-Based Laboratory Outreach 515
    Richard Adams, Daniel Kelly, and Lynne S. Garcia

    38 Finance and Decision-Making in Outreach 527
    Ziad Peerwani

    39 Outreach: Obstacles to Hospital Outreach and Enhancing Customer Satisfaction 550
    Beth H. Deaton

    SECTION IX: Clinical Trials and Evidence-Based Laboratory Medicine 573

    40 The Current State of the US Food and Drug Administration Process and Regulations for Diagnostic Laboratory Assays 575
    Donna M. Wolk, Natalie N. Whitfield, and Fran White

    41 The Clinical Trial Laboratory: Research Compliance for Clinical Microbiologists 584
    Donna M. Wolk, Amanda M. Styer, and Natalie N. Whitfield

    42 Clinical Trials and Evidence Based Research in the Clinical Laboratory 595
    Donna M. Wolk and Natalie N. Whitfield

    SECTION X: Defining and Measuring Standards for Success 607

    43 Benchmarking and Performance Monitoring for the Clinical Laboratory 609
    Lauren N. Pearson and Michael R. Lewis

    44 Test Utilization and Clinical Relevance 626
    Michael L. Wilson, Gary W. Procop, and L. Barth Reller

    SECTION XI: The Future of Clinical Laboratories 639

    45 The Future of Pathology and Laboratory Medicine: Political, Social, Economic, and Regulatory Impacts 641
    Lisa M. Stempak and Mark Rodgers

    46 The Future of the Clinical Scientist Workforce 652
    J. Frame, Donna Gaffney, and Jana Bagwell

    47 Electronic Health Records and Their Implications and Opportunities for Laboratories 660
    Roger L. Bertholf

    48 Current Trends in Instrumentation and Technology: A Look toward the Future 674
    Patrick B. Kyle and Lauren McVoy

    49 The Future Practice of Laboratory Medicine 690
    Christopher Zahner and Peter McCaffrey

    SECTION XII: Pandemics and Healthcare Institutions 701

    50 Epidemics and Pandemics:< Lessons from the Past, Concerns for the Future 703
    Charles S. Bryan

    51 One Health in Pandemic Planning, Prevention, and Response 717
    Craig Stephen

    52 Pandemic Planning: Roles of Clinical and Public Health Laboratories 727
    Robert T. Ball, Jr., Joseph F. John, Jr., and Michael G. Schmidt

    53 Laboratory Preparedness 744
    Deirdre Church

    INDEX 763

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