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Clinical Laboratory Management
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Apply the principles of management in a clinical setting with this vital guide
Clinical Laboratory Management, Third Edition, edited by an esteemed team of professionals under the guidance of editor-in-chief Lynne S. Garcia, is a comprehensive and essential reference for managing the complexities of the modern clinical laboratory. This newly updated and reorganized edition addresses the fast-changing landscape of laboratory management, presenting both foundational insights and innovative strategies.
Topics covered include::
- an introduction to the basics of clinical laboratory management, the regulatory landscape, and evolving practices in the modern healthcare environment
- the essence of managerial leadership, with insights into employee needs and motivation, effective communication, and personnel management, including the lack of qualified position applicants, burnout, and more
- financial management, budgeting, and strategic planning, including outreach
- up-to-date resources for laboratory coding, reimbursement, and compliance, reflecting current requirements, standards, and challenges
- benchmarking methods to define and measure success
- the importance of test utilization and clinical relevance
- future trends in pathology and laboratory science, including developments in test systems, human resources and workforce development, and future directions in laboratory instrumentation and information technology
- an entirely new section devoted to pandemic planning, collaboration, and response, lessons learned from COVID-19, and a look towards the future of laboratory preparedness
This indispensable edition of Clinical Laboratory Management not only meets the needs of today’s clinical laboratories but anticipates the future, making it a must-have resource for laboratory professionals, managers, and students. Get your copy today, and equip yourself with the tools, strategies, and insights to excel in the complex and ever-changing world of the clinical laboratory.
Opis
- Rok wydania
- 2024
- Numer wydania
- 3
- Oprawa
- twarda
- Liczba stron
- 816
- Wymiary (mm)
- 224.00 x 282.00
Contributors xxii
Preface xxv
Acknowledgments xxvii
SECTION I: Basic Concepts and the Current Healthcare Environment 1
1 Clinical Laboratory Management: Basic Principles and Practices 3
Paul Wesolowski and Susan D. Roseff2 Regulatory Issues in Laboratory Medicine 25
Glenn Ramsey and Christina E. Anderson3 The Changing Practice of Medicine 53
Elizabeth A. Godbey, Susan D. Roseff, and Denise E. Russell4 The Changing Healthcare Environment 67
Steven M. Armstrong and Sandra L. LammSECTION II: Managerial Leadership 93
5 The Foundations of Leadership 95
David S. Hefner and Katharine R. Becker6 Employee Needs 108
Kathleen G. Beavis7 Motivating through Intelligent Leadership 116
Christa Pardue8 Effective Communication 123
Marianna Hofmeister9 Effective Meetings 135
Mark G. Hanly10 Conflict Management 144
Christopher Naugler11 Leading People Through Change in Pathology and Laboratory Medicine 151
Gabriel E. AyalaSECTION III: Personnel Management 159
12 Employee Selection 161
Anthony S. Kurec13 Performance Appraisals and Competency Assessment 182
Lynne S. Garcia14 Staffing and Scheduling 202
Patti Medvescek15 Teams, Team Process, and Team Building 212
James W. Bishop, Dow Scott, Stephanie Maynard Patrick, and Ji-Yeon Seok16 Labor Relations 226
Emily A. Snavely and Lynne S. Garcia17 Workplace Drug Testing and the Clinical Laboratory 242
Lindsay A. L. BazydloSECTION IV: Requirements for Effective Laboratory Management 251
18 Quality Management 253
Lynne S. Garcia19 International Organization for Standardization 271
Anne Marsden and Amy Shahtout20 Effective Communication in Laboratory Management 278
Andrea Linscott and Elise Occhipinti21 Laboratory Information Systems 285
Melinda L. Doherty and Kenneth E. Youens22 Management of Point-of-Care Testing 298
Laura Smy, Kristine Apfeld, Sarah Ampomah, and Molly Thieme23 Principles of Preanalytic and Postanalytic Test Management 315
Lynne S. Garcia and Andrea J. Linscott24 Selection and Implementation of New Equipment and Procedures 333
Paula Revell and Lakshmi Chandramohan25 Laboratory Safety 343
Cameron A. Brown and James J. Dunn26 Emergency Management 372
Andrea J. Linscott and Natalie Williams-BouyerSECTION V: Financial Management 387
27 Financial Management: Setting the Stage 389
Lynne S. Garcia28 Strategic Planning 396
Jonathan R. Genzen and Paul Valenstein29 Human Resource Management in the Laboratory: An Important Component of Financial Management 408
Fred Westenfeld and Michael R. Lewis30 Costs, Budgeting, and Financial Decision Making 416
Geoffrey C. Tolzmann, Richard J. Vincent, and Michael R. LewisSECTION VI: Coding, Billing, and Charges for Laboratory Services 443
31 Correct Coding of Billable Services in the Clinical Laboratory 445
Vickie S. Baselski, Alice S. Weissfeld, and Fran Sorrell32 Approaches to Billing Laboratory Services 460
Vickie S. Baselski, Alice S. Weissfeld, and Fran Sorrell33 Charges and Fees for Laboratory Services 468
Vickie S. Baselski, Alice S. Weissfeld, and Fran SorrellSECTION VII: Reimbursement, Compliance, and Profitability 475
34 Rules and Regulations in Reimbursement 477
Vickie S. Baselski, Alice S. Weissfeld, and Fran Sorrell35 Reimbursement Compliance 492
Vickie S. Baselski, Alice S. Weissfeld, and Fran Sorrell36 Determination of Profitability 506
Vickie S. Baselski, Alice S. Weissfeld, and Fran SorrellSECTION VIII: Outside Marketing and Expansion 513
37 Hospital-Based Laboratory Outreach 515
Richard Adams, Daniel Kelly, and Lynne S. Garcia38 Finance and Decision-Making in Outreach 527
Ziad Peerwani39 Outreach: Obstacles to Hospital Outreach and Enhancing Customer Satisfaction 550
Beth H. DeatonSECTION IX: Clinical Trials and Evidence-Based Laboratory Medicine 573
40 The Current State of the US Food and Drug Administration Process and Regulations for Diagnostic Laboratory Assays 575
Donna M. Wolk, Natalie N. Whitfield, and Fran White41 The Clinical Trial Laboratory: Research Compliance for Clinical Microbiologists 584
Donna M. Wolk, Amanda M. Styer, and Natalie N. Whitfield42 Clinical Trials and Evidence Based Research in the Clinical Laboratory 595
Donna M. Wolk and Natalie N. WhitfieldSECTION X: Defining and Measuring Standards for Success 607
43 Benchmarking and Performance Monitoring for the Clinical Laboratory 609
Lauren N. Pearson and Michael R. Lewis44 Test Utilization and Clinical Relevance 626
Michael L. Wilson, Gary W. Procop, and L. Barth RellerSECTION XI: The Future of Clinical Laboratories 639
45 The Future of Pathology and Laboratory Medicine: Political, Social, Economic, and Regulatory Impacts 641
Lisa M. Stempak and Mark Rodgers46 The Future of the Clinical Scientist Workforce 652
J. Frame, Donna Gaffney, and Jana Bagwell47 Electronic Health Records and Their Implications and Opportunities for Laboratories 660
Roger L. Bertholf48 Current Trends in Instrumentation and Technology: A Look toward the Future 674
Patrick B. Kyle and Lauren McVoy49 The Future Practice of Laboratory Medicine 690
Christopher Zahner and Peter McCaffreySECTION XII: Pandemics and Healthcare Institutions 701
50 Epidemics and Pandemics:< Lessons from the Past, Concerns for the Future 703
Charles S. Bryan51 One Health in Pandemic Planning, Prevention, and Response 717
Craig Stephen52 Pandemic Planning: Roles of Clinical and Public Health Laboratories 727
Robert T. Ball, Jr., Joseph F. John, Jr., and Michael G. Schmidt53 Laboratory Preparedness 744
Deirdre ChurchINDEX 763
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