This book clearly explains how public health officials plan, deliver, and evaluate crisis and emergency risk communication before, during, and after health emergencies. Organized into four parts - precrisis planning, communicating during a health emergency, communicating and evaluating after a health emergency, and crisis leadership - it offers practical information as well as the opportunity to reflect on emergency risk communication best practices and theories. Including information on precrisis planning, implications of public health law, developing communication plans, writing messages, evaluating emergency risk communication, and crisis leadership, this book brings together theory and practical application to provide working professionals with evidence-based research and practical knowledge to effectively communicate during health emergencies. Case studies of emergencies such as COVID-19, Zika, Ebola, Mpox, and water crises all use the US Centers for Disease Control and Preventions Crisis and Emergency Risk Communication framework to analyze how health officials provided accurate and actionable health information to the public.
1. Why you need to care about emergency risk communication; Part I. Precrisis Planning; 2. Precrisis planning is necessary for public information and emergency communications: Leveraging what youve got; 3. Identifying who needs to know what and when: Its not a surprise what your audiences need to know; 4. Addressing the information needs of the public and medical community during a public health emergency; 5. How to get the message out: Understanding all of your communication channels and when to use them; Part II. Communicating during a Health Emergency; 6. Initial messages during a health emergency: addressing uncertainty and creating trust with the public; 7 Maintenance messages during a health emergency: How to protect the publics health and debunking misinformation; 8. Communicating during long public health emergencies: Creating health communication campaigns; Part III. Communicating and Planning after a Health Emergency; 9. Pivoting from crisis management to recovery: Communicating the end of a health emergency; 10. Evaluating emergency risk communication and engaging in public education for the next emergency; Part IV. Crisis Leadership; 11. Effective communication during a health emergency: The role of the spokesperson and working with the media; 12. Crisis leadership: Staying steady on unsteady ground; Index.
Comments (0)
Your review appreciation cannot be sent
Report comment
Are you sure that you want to report this comment?
Report sent
Your report has been submitted and will be considered by a moderator.