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Data sheet
Introduction
The Healthcare Industry
Unit One Introduction to Medical Assisting
The Medical Assisting Profession
Professional Behavior in the Workplace
Interpersonal Skills and Human Behavior
Medicine and Ethics
Medicine and Law
Unit Two Administrative Medical Assisting
Computer Concepts
Telephone Techniques
Scheduling Appointments
Patient Reception and Processing
Office Environment and Daily Operations
Written Communications and Mail Processing
Unit Three Health Information in the Medical Office
The Paper Medical Record (formerly Medical Records Management)
The Electronic Medical Record
Health Information Management
Privacy in the PhysicianŐs Office
Unit Four Billing and Coding Procedures
Basics of Diagnostic Coding
Basics of Procedure Coding
Basics of Health Insurance
The Health Insurance Claim Form
Professional Fees, Billing, and Collecting
Unit Five Financial and Practice Management
Banking Services and Procedures
Management of Practice Finances
Medical Practice Management and Human Resources
Medical Practice Marketing and Customer Service
Unit Six Assisting with Medical Specialties
Assisting with Medical Emergencies
Unit Seven Career Development
Career Development and Life Skills
Procedure Checklists
English-Spanish Terms