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Kinn's The Administrative Medical Assistant

Kinn's The Administrative Medical Assistant

An Applied Learning Approach

9781416032014
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Description
Drawn from the administrative material covered in the comprehensive book Kinns The Medical Assistant:: An Applied Learning Approach, 10th Edition, this text helps students master the skills needed in the front office of a physician practice. Building on Kinns, this volume introduces an applied learning approach that focuses on the real-world context required to apply theory and skills from the text to various case studies throughout the chapters. All chapters begin with a scenario appropriate to the content, and contextual exercises are incorporated throughout the chapter. This new edition includes the most current Content & Competencies associated with CAAHEP and ABHES plus two new chapters on The Office Environment & Daily Operations and Privacy & Risk Management, which focus on the latest administrative office trends and issues.
Product Details
Saunders
33476
9781416032014
9781416032014

Data sheet

Publication date
2007
Issue number
6
Cover
paperback
Pages count
640
Dimensions (mm)
216 x 276
Weight (g)
1293
  • Introduction

  • Becoming a Successful Student

The Healthcare Industry

Unit One Introduction to Medical Assisting

The Medical Assisting Profession

Professional Behavior in the Workplace

Interpersonal Skills and Human Behavior

Medicine and Ethics

Medicine and Law

Unit Two Administrative Medical Assisting

Computer Concepts

Telephone Techniques

Scheduling Appointments

Patient Reception and Processing

Office Environment and Daily Operations

Written Communications and Mail Processing

Unit Three Health Information in the Medical Office

The Paper Medical Record (formerly Medical Records Management)

The Electronic Medical Record

Health Information Management

Privacy in the PhysicianŐs Office

Unit Four Billing and Coding Procedures

Basics of Diagnostic Coding

Basics of Procedure Coding

Basics of Health Insurance

The Health Insurance Claim Form

Professional Fees, Billing, and Collecting

Unit Five Financial and Practice Management

Banking Services and Procedures

Management of Practice Finances

Medical Practice Management and Human Resources

Medical Practice Marketing and Customer Service

Unit Six Assisting with Medical Specialties

Assisting with Medical Emergencies

Unit Seven Career Development

Career Development and Life Skills

Procedure Checklists

English-Spanish Terms

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