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The most comprehensive front office medical assisting resource available, Kinns The Administrative Medical Assistant, 7th Edition provides unparalleled coverage of the practical, real-world administrative skills essential to your success in the health care office. This thoroughly updated, fully modernized edition combines current, reliable content with innovative support tools to deliver an engaging learning experience and help you confidently prepare for todays competitive job market.
Data sheet
Introduction
Unit One: Introduction to Medical Assisting
The Medical Assisting Profession Professional Behavior in the Workplace Interpersonal Skills and Human Behavior Medicine and Ethics Medicine and LawUnit Two: Administrative Medical Assisting
Computer Concepts Telephone Techniques Scheduling Appointments Patient Reception and Processing Office Environment and Daily Operations Written Communications and Mail ProcessingUnit Three: Health Information in the Medical Office
The Paper Medical Record (formerly Medical Records Management) The Electronic Medical Record Health Information Management Privacy in the PhysicianŐs OfficeUnit Four: Billing and Coding Procedures
Basics of Diagnostic Coding Basics of Procedure Coding Basics of Health Insurance The Health Insurance Claim Form Professional Fees, Billing, and CollectingUnit Five: Financial and Practice Management
Banking Services and Procedures Management of Practice Finances Medical Practice Management and Human Resources Medical Practice Marketing and Customer ServiceUnit Six: Assisting with Medical Specialties
Assisting with Medical EmergenciesUnit Seven: Career Development
Career Development and Life SkillsProcedure Checklists
English-Spanish Terms