Communication from the Inside Out: Strategies for the Engaged Professional

Authors:

Karen Mueller

Brand: Eurospan

ISBN: 9780803618770

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Description

This text will guide you to a more effective relationship with patients and colleagues by exploring three inter-related elements of communication (internal, external and instrumental), which start from the inside out. Youll begin with a thorough analysis of your internal communication, which includes self talk related to personal esteem, resilience, and outlook. Next, youll explore how to build effective and satisfying alliances with others (your external communication), which includes the development of skills related to negotiation, social awareness and emotional intelligence. Finally, you will be guided to develop your instrumental communication, which includes skills related to effective teaching, advocacy and leadership.

Product Details

Brand Eurospan

Reference 68214

EAN13 9780803618770

ISBN 9780803618770

Data sheet

Publication date: 2010
Issue number: 1
Cover: paperback
Pages count: 480
Dimensions (mm): 203.00 x 254.00

I . The Foundations of Engaged Professionalism and Effective Communication Communication Revisited Engaged Professionalism:: The Benchmark of Effective Communication YOU on a Mission:: Charting Your Course of Engaged Professionalism II. Internal Communication The Voice Within Mindfulness:: An Attentional Approach to Engaged Professionalism Emotional Intelligence:: Self-Science for Effective Communication III. External Communication >External Communication and Social Awareness The Application of Socially Skilled External Communication:: Building Effective Alliances Effective Communication Through the Generations Communication for Empowering Therapeutic Alliances IV. Instrumental Communication Managing Conflict through Assertiveness and Negotiation:: Instrumental Communication for Facilitating Consensus Instructional Communication for Transformative Teaching Appendix