- Reduced price
- There are no more items in your cart
- Shipping
- Total 0.00 zł
- Medicine - polish books
- Anatomy
- Anestezjology & intensive care
- Chemistry & biochemistry
- Surgery
- Infectious diseases
- Dermatology and cosmetology
- Laboratory medicine
- Diagnostic imaging
- For candidates for medical studies
- Epidemiology and public health
- Pharmacy
- Pharmacology
- Physiology
- Genetics
- Gynecology and obstetrics
- Histology & embryology
- Immunology
- Internal medicine
- Foreign Languages
- L-DEK exams
- LEK exams
- Naturopathy
- Paliative medicine
- Occupational medicine
- Emergency medicine
- Family practice
- Forensics
- Sports medicine
- Microbiology
- Related sciences
- Neurology
- Ophtalmology
- Oncology
- Healthcare management
- Otorhinolaryngology
- Pathophysiology
- Pathology
- Pediatrics
- Nursing
- Psychiatry
- Health psychology
- Rehabilitation and physiotherapy
- Sexology
- Dentistry
- Veterinary
- Human nutrition
- Health
- Allergies
- Medical tests
- Pain
- Abdominal diseases
- Woman's health
- Man's health
- Neurological diseases
- Diseases of the eyes, ears
- Lung diseases
- Mental disorders
- Heart and vascular diseases
- Pregnancy and childbirth
- Diets
- Child
- Hormones
- Bones, joints, muscles
- Medicines
- Massages, Gymnastics, Rehabilitation
- natural medicine
- Medycyna niekonwencjonalna
- Hypertension, diabetes, hypercholesterolemia
- Neurobiologia
- Niepełnosprawność
- Cancers
- Guides, encyclopedias
- Seks
- sleep
- Skóra - choroby, pielęgnacja
- Sprawność fizyczna
- Addiction
- Embarrassing problems
- Teeth
- Pets
- Psychology
- Gerontology
- Kinesiology
- Methodology and statistics
- Neuropsychology
- NLP
- Parapsychology
- Education
- Psychological guides
- Social work
- Working with groups
- Psychoanalysis
- Psychology of emotions and motivation
- Clinical psychology
- Consumer psychology
- General psychology
- Psychology of organization and management
- Psychology of personality and individual differences
- Cognitive psychology
- Relationship psychology
- Family psychology
- Developmental psychology
- Forensic and penitentiary psychology
- Social psychology
- Educational psychology
- Psychology - other
- Psychopathology
- Psychotherapy
- Sociology
- Addiction
- Medicine - english books
- Allied Health Services All
- Allied Sciences
- Anatomy
- Anesthesiology
- Audiology & Speech Pathology
- Biochemistry
- Biostatistics
- Clinical Medicine
- Clinical Psychology
- Complementary Therapies
- Cosmetology
- Dentistry
- Dermatology
- Diagnostic Imaging
- Dictionaries & Terminology
- Diet Therapy
- Drug Guides
- Embryology
- Emergency Medicine
- Epidemiology
- Exams
- Family Practice
- Forensic Medicine
- Genetics
- Gynecology
- Health & Fitness
- Health Information Management
- Histology
- Human Nutrition
- Immunology
- Infectious Diseases
- Intensive Care
- Internal Medicine
- Laboratory Medicine
- Medical Administration
- Microbiology
- Neurology
- Nursing
- Nursing / Anesthesia
- Nursing / Assessment & Diagnosis
- Nursing / Critical & Intensive Care
- Nursing / Emergency
- Nursing / Fundamentals & Skills
- Nursing / Gerontology
- Nursing / Home & Community Care
- Nursing / Issues
- Nursing / LPN & LVN
- Nursing / Management & Leadership
- Nursing / Maternity, Perinatal, Women's Health
- Nursing / Medical & Surgical
- Nursing / Nurse & Patient
- Nursing / Nutrition
- Nursing / Oncology & Cancer
- Nursing / Pediatric & Neonatal
- Nursing / Pharmacology
- Nursing / Psychiatric
- Nursing / Reference
- Nursing / Research & Theory
- Nursing / Test Preparation & Review
- Nursing Home Care
- Occupational Health
- Oncology
- Ophthalmology
- Otorhinolaryngology
- Paliative medicine
- Pathology
- Pathophysiology
- Pediatrics
- Perinatology and Neonatology
- Pharmacology
- Pharmacy
- Physiology
- Podiatry
- Preventive Medicine
- Psychiatry
- Radiological and Ultrasound Technology
- Radiology
- Rehabilitation
- Research
- Sexuology
- Sleep Medicine
- Sports Medicine
- Surgery
- Veterinary
- New releases
- Coming soon
A Nurse's Survival Guide to Leadership and Management on the Ward
Choose Paczkomat Inpost, Orlen Paczka, DPD or Poczta Polska. Click for more details
Pay with a quick bank transfer, payment card or cash on delivery. Click for more details
If you are a consumer, you can return the goods within 14 days. Click for more details
Data sheet
- Publication date
- 2009
- Issue number
- 1
- Cover
- paperback
- Pages count
- 352
- Dimensions (mm)
- 123 x 186
- CHAPTER 1 - BE CLEAR ABOUT YOUR RESPONSIBILITIES
. Be clear about what 24 hour responsibility means
. Be clear about what makes a good leader
. Dont just use your line manager for guidance
. Agree your Personal Development Plan
. Be clear about your legal responsibilities
. Be clear about your managers role
. Remember you are the patients overall advocate
. Dont take on other peoples pressures
. Balance your clinical work with administrative duties
. Promote good working relationships with other health professionals in your unit
CHAPTER 2 - PRIORITISE YOUR TIME
. Define your workload
. Organise your office and diary
. Keep up with your emails
. Cut interruptions
. Learn to speed read
. Choose carefully which meetings to attend
. Beware non-clinical managers
. Under promise and over deliver
. Be proactive, not reactive (Question decisions and directives)
. Delegate effectively
CHAPTER 3 - CREATE A HAPPY WORKING ENVIRONMENT
. Have a plan
. Set objectives with your team
. Know your staff well
. Feedback with sincerity
. Be a good listener
. Never talk disapprovingly of others
. Empower your staff to take more responsibility
. Have a system for dealing with patients relatives
. Deal with conflict
. Implement Clinical Supervision
CHAPTER 4 - MANAGE AND TREAT YOUR STAFF WELL
. Develop a close professional relationship with your HR advisor
. Keep file notes
. Make appraisals work
. Deal with poor performers
. Know when and how to discipline
. Keep tabs on sickness
. Deal with unauthorised absence promptly
. Inform and involve your team in everything
. Ensure all staff have appropriate training, development and support
. Ensure your staff consider each others needs
CHAPTER 5 - MAKE SURE CARE IS PATIENT-CENTRED
. Know your stuff
. Ensure all patients have a full assessment and care plan
. Be clear about what HCSWs can and cant do
. Make sure patients are involved and informed
. Eliminate long handovers
. Work towards a Primary Nursing model
. Stop task orientated care
. Use Essence of Care wisely
. Prioritise when short-staffed
. Take the lead on ward rounds
CHAPTER 6 -GET YOUR BUDGET RIGHT
. Know what you budget is
. Prioritise PAY
. Make sure your budget matches your off-duty numbers
. Manage annual leave allowance
. Manage sickness/absence (and maternity leave!) allowance
. Forward plan your study leave allowance
. Get your staff involved in NON PAY
. Be more active in the business planning process
. Dont do anything without identified funding
. Meet regularly with your finance advisor
CHAPTER 7 - RESPOND WELL TO COMPLAINTS
. Work on the content, not number of complaints
. Make sure your staff are equipped to deal with verbal complaints
. Write a draft response before investigating
. Investigate sensitively
. Maintain contact with the complainant
. Hold a meeting if appropriate
. Know what to do if you suspect misconduct, negligence or criminal intent
. Put up a complaints/comments board
. Take action to put things right
. Share all complaints with your team
CHAPTER 8 - BE POLITICALLY AWARE
. Keep up with whats going on
. Choose your meetings carefully
. Get to know the right people in your Trust
. Plan ahead
. Be diplomatic
. Talk of we rather than I
. Make time for your line manager and Director of Nursing
. Know your Trust Board and their priorities
. Network
. Choose your mentor and mentees with care
CHAPTER 9 - BE A GOOD ROLE MODEL
. Never moan or gossip
. Be smart
. Always smile
. Always make a good first impression
. Be relaxed and in control (never lose your temper)
. Talk with confidence
. Make your writing distinguishable
. Work on your strengths
. Be aware of your weaknesses
. Mind your language
. Socialise with care
CHAPTER 10 - LOOK AFTER YOURSELF
. Recognise symptoms of stress
. Recognise and deal with any staff stress
. Get yourself a mentor from the Trust Board
. Join or set up a peer support group
. Get over mistakes and move on
. Train up your deputy ward manager
. Choose who you talk to carefully
. Get a union rep on your team
. Drink plenty of water and eat!
. Remember its only a job
CHAPTER 11 - HAVE A ROLLING RECRUITMENT PROGRAMME
. Review the post with the person who is leaving
. Write good adverts and recruitment packages
. Shortlist and arrange interviews
. Get the best out the interviews
. Follow up all candidates personally
. Keep accurate, objective records
. Arrange 2-week induction + PDPs for all new recruits
. Continually explore all other avenues to get staff
. Involve your team
. Succession plan
CHAPTER 12 - MANAGE DIFFICULT SITUATIONS
. Deal with your difficult manager
. Deal with members of staff who dont get on
. Deal with any allegations of bullying/harrassment properly
. Deal with grievances appropriately
. Take action if staffing levels are dangerously low
. Break up any cliques
. Take action when morale is low
. Protect your staff from being used by others
. If the work is not funded, dont do it
. Deal with that problematic colleague
CHAPTER 13 - MANAGE DIFFICULT STAFF
. Dont allow bad behaviour
. Deal with staff who refuse to undertake a task
. Deal with staff who refuse to wash/wear proper uniform/look professional
. Deal with staff who refuse to accept change
. Deal with staff who work too hard
. Be fair but firm with staff who demand more than others
. Dont put up with difficult agency nurses
. Know what to do when staff allege unacceptable behaviour from a colleague
. Deal with any drug / alcohol problems immediately
. If you suspect criminal activity, take action
CHAPTER 14 - MAKE TIME FOR YOUR MANAGER
. Be clear about your expectations
. Work with, not against your manager
. Act, if an important decision has been made without your consultation
. Act, if a change in another department has a knock on effect in yours
. Dont be pressurised to taking on extra work without funding
. If you are doing extra work without funding, take action
. Keep your manager informed
. Present solutions, not problems
. Write good and timely reports
. Be careful about taking on extra projects
CHAPTER 15 - GET THE BEST ADVICE
. Know where to go for legal advice
. Know where to go for professional advice
. Tap into the resources within your chaplaincy department
. Use but dont abuse the clinical nurse specialists
. Be clear what PALS is for
. Use those policies
. Get the best Health & Safety advice
. Build external links
. Consult HR at the earliest stage
. Use your mentor
CHAPTER 16 - QUESTION EXTERNAL DIRECTIVES
. Is another link nurse role really needed ?
. Has the bed manager considered all other options ?
. Is that audit really necessary ?
. Has your line manager questioned the decision ?
. Is that performance target worth lowering the quality of care for?
. Are HR aware of the implications of their decision?
. Are consultant/specialist decisions always right ?
. Use your union steward
. Dont be afraid to contact the Chief Executive directly
. Rely on your own common sense
Reference: 33652
Manipulation of the Spine, Thorax and Pelvis
Author: Peter Gibbons
An Osteopathic Perspective
Reference: 52626
Principles of Facial Reconstruction
Author: David A. Sherris
A Subunit Approach to Cutaneous Repair
Reference: 81316
Medical Management of Wildlife Species: A Guide for Veterinary Practitioners
Author: Sonia M. Hernandez
Reference: 4542
Skale Obserwacji Zachowania Dzieci i Rodziców uczestniczących w zajęciach Ruchu Rozwijającego
Author: Marta Bogdanowicz
Reference: 53768
Oesophagogastric Surgery - Print and E-Book
Author: S. Michael Griffin
A Companion to Specialist Surgical Practice
-
Frequently purchased together
No products available