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Completely revised to meet current AAMA guidelines for practicing medical assistants, Lippincott Williams & Wilkins Comprehensive Medical Assisting is the ideal core for comprehensive medical assisting programs. The authors cover each competency—administrative, lab, and clinical—in a detailed yet efficient manner that appeals to students and faculty.
The Second Edition details the AAMA’s Role Delineation Study and helps students become proficient in each of the areas required by CAAHEP for entry-level professionals. It features an increased focus on administrative duties and a visually stunning, full-color layout including over 400 new illustrations. Strong ancillaries include a Student Study Guide and Instructor’s Resource Kit. Online faculty support and tutoring services powered by Smarthinking.com are free with every text!
Data sheet
Unit 1:: Understanding the Profession
Chapter 1:: Medicine and Medical Assisting
Chapter 2:: Law and Ethics
Unit 2:: Communicating with Patients
Chapter 3:: Fundamental Communication Skills
Chapter 4:: Teaching Patients
Unit 3:: Performing Administrative Duties
Chapter 5:: First Contact:: Telephone & Reception
Chapter 6:: Appointments
Chapter 7:: Written Communications
Chapter 8:: Medical Records and Record Management
Chapter 9:: Transcription
Chapter 10:: Computers in the Medical office
Chapter 11:: Quality Improvement and Risk Management
Chapter 12:: Management of the Medical Office Team
Unit 4:: Managing the Finances in the Practice
Chapter 13:: Credit and Collections
Chapter 14:: Bookkeeping and Banking
Chapter 15:: Accounts Payable and Payroll
Chapter 16:: Health Insurance
Chapter 17:: Outpatient Diagnostic Coding
Chapter 18:: Outpatient Procedural Coding
Unit 5:: Performing Clinical Duties
Chapter 19:: Asepsis and Infection Control
Chapter 20:: Medical History and Patient Interview
Chapter 21:: Anthropometric Measurements and Vital Signs
Chapter 22:: Assisting with the Physical Examination
Chapter 23:: Surgical Asepsis
Chapter 24:: Assisting with Minor Office Surgery
Chapter 25:: Pharmacology
Chapter 26:: Preparing and Administering Medications
Chapter 27:: Diagnostic Imaging
Chapter 28:: Medical Office Emergencies
Unit 6:: Clinical Duties Related to Medical Specialties
Chapter 29:: Dermatology
Chapter 30:: Orthopedics
Chapter 31:: Ophthalmology and Otorhinolarygology
Chapter 32:: Pulmonary Medicine
Chapter 33:: Cardiology
Chapter 34:: Gastroenterology
Chapter 35:: Neurology
Chapter 36:: Allergy and Immunology
Chapter 37:: Urology
Chapter 38:: Obstetrics and Gynecology
Chapter 39:: Pediatrics
Chapter 40:: Geriatrics
Unit 7:: Performing Laboratory Procedures
Chapter 41:: Introduction to the Clinical Laboratory
Chapter 42:: Microbiology
Chapter 43:: Urinalysis
Chapter 44:: Phlebotomy
Chapter 45:: Hematology
Chapter 46:: Serology and Immunology
Chapter 47:: Clinical Chemistry
Unit 8:: Competing in the Job Market
Chapter 48:: Externship and Employment
Reference: 80716
Author: Andre Richardt
Reference: 80164
Author: Erich Rauch
