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Data sheet
PART I: DENTISTRY AS A BUSINESS
1. The Dental Team in the Business of Dentistry
2. Dental Team Management
3. Patient Management
4. Legal and Ethical Issues in the Dental Business Office
5. information Technology in the Business Office
6. Business Office Design and Equipment Placement
PART II: COMMUNICATION MANAGEMENT
7. Working with Dental Office Documents
8. Business Record Storage
9. Written Communications
10. Telecommunications
PART III: BUSINESS OFFICE SYSTEMS
11. Appointment Management Systems
12. Inventory Systems and Supply Ordering
13. Recall Systems
14. Third-Party Reimbursement and Coding
15. Financial Systems: Accounts Receivable
16. Other Financial Systems
17. Infection Prevention and Control
PART IV: THE DENTAL ASSISTANT AND THE WORKPLACE
18. Planning and Managing Your Career Path