The idea of person-centred health systems is widely advocated in political and policy declarations to better address health system challenges. A person-centred approach is advocated on political, ethical and instrumental grounds and believed to benefit service users, health professionals and the health system more broadly. However, there is continuing debate about the strategies that are available and effective to promote and implement person-centred approaches. This book brings together the worlds leading experts in the field to present the evidence base and analyse current challenges and issues. It examines person-centredness from the different roles people take in health systems, as individual service users, care managers, taxpayers or active citizens. The evidence presented will not only provide invaluable policy advice to practitioners and policymakers working on the design and implementation of person-centred health systems but will also be an excellent resource for academics and graduate students researching health systems in Europe. This title is available as Open Access on Cambridge Core.
Foreword; Acknowledgements; List of tables, figures and boxes; List of contributors; 1. The person at the centre of health systems:: an introduction Ellen Nolte, Sherry Merkur and Anders Anell; 2. Person-centredness:: exploring its evolution and meaning in the health system context Ellen Nolte, Sherry Merkur and Anders Anell; 3. Person-centred health systems:: Strategies, drivers and impacts Ellen Nolte and Anders Anell; 4. Achieving person-centred health systems:: levers and strategies Ellen Nolte and Anders Anell; 5. Community participation in health systems development Alizon K. Draper and Susan B. Rifkin; 6. Patient and public involvement in research Peter Beresford and Jasna Russo; 7. Listening to People:: measuring views, experiences and perceptions Angela Coulter, Giuseppe Paparella and Andrew McCulloch; 8. Choosing Providers Marianna Fotaki; 9. Choosing payers:: can insurance competition strengthen person-centred care? Ewout van Ginneken, Ruth Waitzberg, Andrew Barnes, Wilm Quentin, Martin Smatana and Thomas Rice; 10. The service user as manager of care:: the role of direct payments and personal budgets Nick Verhaeghe; 11. Choosing treatments and the role of shared decision-making France Legare, Martin Härter, Anne M. Stiggelbout, Richard Thomson and Dawn Stacey; 12. The person at the centre? The role of self-management and self-management support Ellen Nolte and Anders Anell; 13. Patients rights:: from recognition to implementation Willy Palm, Herman Nys, David Townsend, David Shaw, Timo Clemens and Helmut Brand
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