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Managing Health Services

Managing Health Services

9780335218523
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Description
Health care systems are highly complex and dynamic. Different systems around the world vary in the way services are managed yet, regardless of these differences, the need for effective managers and managerial leaders is essential in allowing organizations or professionals to achieve specific goals.

This book provides an understanding of the concepts of management, managerial leadership and governance within health care systems. It provides a thorough introduction to, and conceptual framework for, the analysis of health systems management and goes on to examine fundamental management tasks, including::

  • Managing income and finances
  • Managing people
  • Managing strategy and change
  • Managing results

Series Editors:: Rosalind Plowman and Nicki Thorogood.

Product Details
Open University Press
46360
9780335218523
9780335218523

Data sheet

Publication date
2005
Issue number
1
Cover
paperback
Pages count
248
Dimensions (mm)
171 x 241

  • Overview of the book

    Section 1: Understanding the roles of managers and management in health care
    The basics of good management
    The nature of management
    Managerial skills and qualities
    Problem solving

    Section 2: Health care funding
    Funding health care systems
    Purchasing health services

    Section 3: Managing people
    Human resource management and development
    Human resources planning: forecasting demand and supply
    The recruitment and selection process
    Performance management, appraisal and career development
    Managing inter-professional relationships

    Section 4: Managing results
    Evaluating performance
    Managing results
    Performance related pay

    Section 5: Managing change
    Determining strategic action
    Change management
    Making change happen

    Section 6: The leadership role of managers
    Management and leadership
    Approaches to successful leadership

    Glossary
    Index

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