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Clinical Communication in Medicine

Clinical Communication in Medicine

9781118728246
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Description

Highly Commended at the British Medical Association Book Awards 2016

Clinical Communication in Medicine brings together the theories, models and evidence that underpin effective healthcare communication in one accessible volume. Endorsed and developed by members of the UK Council of Clinical Communication in Undergraduate Medical Education, it traces the subject to its primary disciplinary origins, looking at how it is practised, taught and learned today, as well as considering future directions.

Focusing on three key areas – the doctor-patient relationship, core components of clinical communication, and effective teaching and assessment – Clinical Communication in Medicine enhances the understanding of effective communication. It links theory to teaching, so principles and practice are clearly understood.

Clinical Communication in Medicine is a new and definitive guide for professionals involved in the education of medical undergraduate students and postgraduate trainees, as well as experienced and junior clinicians, researchers, teachers, students, and policy makers.

Product Details
John Wiley and Sons
79063
9781118728246
9781118728246

Data sheet

Publication date
2016
Issue number
1
Cover
paperback
Pages count
280
Dimensions (mm)
154.00 x 228.00
Weight (g)
466

  • Contributors viii

    Foreword xi

    1 Introduction 1
    Jane Kidd

    Part 1: The doctor-patient relationship
    Section lead editor: Lorraine M. Noble

    2 Introduction to the Doctor–Patient Relationship 5
    Lorraine M. Noble

    3 History of the Doctor–Patient Relationship 6
    Annie Cushing

    4 Models of the Doctor–Patient Consultation 21
    Alexia Papageorgiou

    5 What Is Effective Doctor–Patient Communication? Review of the Evidence 30
    Gregory Makoul and Sandra van Dulmen

    6 Patient-Centredness 40
    Rosie Illingworth

    7 The Impact of Training 49
    John Skelton

    8 The Future of the Doctor–Patient Relationship 57
    Lorraine M. Noble

    Part 2: Components of Communication
    Section lead editor: Alexia Papageorgiou

    Part 2A: Core Tasks in Clinical Communication

    9 Overview of Core Tasks in Clinical Communication 69
    Jonathan Silverman

    10 Relationship Building 72
    Jonathan Silverman

    11 Information Gathering and Clinical Reasoning 76
    Jonathan Silverman

    12 Information Sharing and Shared Decision Making 81
    Jonathan Silverman Copyrighted Material

    13 Communicating about Risk and Uncertainty 87
    Katherine Joekes

    14 Responding to Emotions 91
    Theano V. Kalavana

    15 Breaking Bad News 98
    Rob Lane

    16 Facilitating Behaviour Change through Motivational Interviewing 104
    Eva Doherty

    17 Responding to Medical Error and Complaints 108
    Lucy Ambrose and Lindsey Pope

    Part 2B: Diversity Issues in Clinical Communication and Cultural Diversity

    18 Overview of Diversity Issues in Clinical Communication 117
    Costas S. Constantinou

    19 Diversity Issues in Clinical Communication 119
    Margot Turner and Nisha Dogra

    20 The Family Consultation 127
    Xavier Coll

    21 Consulting with Children and Young People 131
    Xavier Coll

    22 The Older Patient 138
    Andrew Tarbuck

    23 End of Life Issues 147
    Vinnie Nambisan and Jennifer Balls

    24 Mental Health Matters 151
    Jonathan Wilson

    Part 2C: Interprofessional Communication

    25 Interprofessional Communication and Its Challenges 159
    Susanne Lindqvist

    Part 3: Learning Teaching and Assessment
    Section lead editor: Jo Brown

    26 Introduction to Learning Teaching and Assessment 171
    Jo Brown

    27 The History of Clinical Communication Teaching 172
    Victoria Bates Jonathan Reinarz and Connie Wiskin

    Part 3A: Models of Learning

    28 Behaviourism as a Way of Learning 181
    Jo Brown

    29 Situated and Work-Based Learning 186
    Jo Brown

    30 Experiential Learning 193
    Jan van Dalen

    31 Transformative Learning and High-Fidelity Simulation 200
    Wesley Scott-Smith

    32 Reflective Practice 206
    Sally Quilligan

    33 Models of Feedback 211
    Catherine J. Williamson Jill Dales and John Spencer

    Part 3B: The Assessment of Communication

    34 Introduction to Assessment in Communication 221
    Jane Kidd

    35 Assessing Performance 233
    Connie Wiskin and Janet Lefroy

    36 Workplace-Based Assessment 241
    Jane Kidd and Janet Lefroy

    Part 4: Afterword

    37 Afterword 251
    Jo Brown Lorraine M. Noble Alexia Papageorgiou and Jane Kidd

    Index 252 

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