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Strauss and Mayer's Emergency Department Management

Strauss and Mayer's Emergency Department Management

9780071762397
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Description

A Comprehensive, Practical Text on EffectivelyRunning an Emergency Department

Emergency Department Management is a real-world, pragmatic guide designed to help emergency department managers efficiently handle the many complex issues that arise in this challenging clinical environment. Written by professionals who have spent their entire careers in the service of emergency department patients, this unique text delivers practical solutions to virtually any problem that may arise in running an emergency department or acute care center.

COMPLETE, EXPERT COVERAGE OF EVERY IMPORTANT MANAGEMENT TOPIC, INCLUDING::

  • Leadership Principles
  • Operations
  • Informatics
  • Quality and Service
  • Finance
  • Reimbursement
  • Contracts
  • Legal and Regulatory Issues
  • Malpractice
  • Human Resources

Emergency Department Management offers the guidance and expertise required to deliver consistent, rapid, high-quality care. It is the single-best resource available to help you navigate the leadership challenges that arise daily in the emergency department.

Product Details
McGraw Hill / Medical
54399
9780071762397
9780071762397

Data sheet

Publication date
2014
Issue number
1
Cover
hard cover
Pages count
784
Dimensions (mm)
221 x 279
Weight (g)
2086
  • Section I: Leadership Principles 1 Leadership, Management, Motivation2 Strat Planng/Mission Dev - Integration3 Effective Use of Admin Power4 Mng Professionals: MD - RN Leaders5 Patient Safety - Error elimination6 Conflict Management7 Conducting Effective Meetings8 Customer Service in the ED9 Powerful Presentations10 Dealing With the Media11 Resident Training in Management12 Team MethodologiesSection II: Operations - General 13 Leadership, Medical Director14 Leadership, Nursing Director15 Facility Design16 NPs and PAs in the ED17 Personal Assistants - Scribes18 Death in the Emergency Department19 Violence and Security20 Marketing and Outreach21 Medical-Incident Command Facil RspnsSection III: Operations - Flow 22 Patient Throughput - general23 Lean Principles24 Bedside Reg, triage, pt classification25 ED Fast Track26 Observation Units, RTUs, in ED27 Rapid Hospital Admission28 Rapid Discharge29 Staff Roles and Responsibilities30 ED, Hospital Overcrowding / Diversion-BypassSection IV: Ops-ED Specialization 31 Chest Pain EDs32 Trauma Center Care33 Poison Centers34 Sports Medicine35 Pediatric Emergency Medicine36 Hyperbaric Medicine37 Psychiatric ED38 Hospitalist MedicineSection V: Operations - Informatics 39 Technology Strategies (inc: eval, cost, bene40 Data Acquisition and Analysis41 Hospital Information Systems42 Documentation Systems43 Tracking Systems44 Ancillary Systems (ECG, PACS)45 Online Resources46 TelemedicineSection VI: Quality and Service 47 Performance Evaluation48 Customer Service (inc scripting)49 Medical Staff (Rltns, orders, etc)50 Service Recovery51 Rewarding Champions, Shooting Stragglers52 Internal Marketing of the EDSection VII: Financial -General 53 Developing a Business Plan54 Budget Process55 Cost Containment, Utilization56 Phys Compensation, Benefit Plans57 Financial Planning58 Financially Successful ED, Group59 Financially Successful ED, Facility60 Creative Revenue SourcesSection VIII: Financial-Reimbursement 61 Reimbursement Issues in EM62 Preparing for FFS - a New Practice63 Basic Billing and Coding64 Adv Billing and Coding (w/cases)65 Billing Agent, Collections Mgt 66 Ensuring Compliance67 Optimizing performance (incentives)Section IX: Financial - Contracts 68 Negotiating69 Contracting with Physicians70 Contracting With Hospitals71 Employee versus Indep Contractor72 Equity, Parity, Group StructureSection X: Legal-Reg - General 73 EMTALA74 Capacity, Consent, Refusal, AMA75 Medical Record Documentation (both)76 Confidentiality, Reporting, HIPAA77 Disposition, Discharge, Followup78 Out of ED Care (orders, floor care, etc)Section XI: Legal-Reg - Malpractice 79 Principles of Risk Management80 Complaint, Compliment Mgt81 Profess Liability, Malpractice Ins82 Interactions That Create, Prevent Malpractice83 Malpractice, The Personal Toll84 Litigation, EBTs, Testimony, ExpertsSection XII: Human Resource Mgmt 85 Genl Principles of Human Resources86 Phys. Recruit, Credtl, Orient, and87 Phys. Feedback, Retention, Prof Dev88 Nurse Recruit, credtl, Orient and89 Nurse Feedback, Retention, Prof Dev90 Wellness91 Impaired Professionals92 Diversity in the ED
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