Student Workbook for The Administrative Dental Assistant

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Student Workbook for The Administrative Dental Assistant

Authors:

Linda Gaylor

Brand: Saunders

ISBN: 9781416025658

124.00 zł

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Description

An indispensable companion to the 2nd edition of The Administrative Dental Assistant, this workbook combines the key objectives and content of the textbook with challenging exercises, putting the information into a practical context. These exercises also work in conjunction with the tasks presented in the companion CD-ROM, making the Administrative Dental Assistant an even more accurate representation of the challenges that administrative dental assistants will encounter on the job. This new edition includes an interactive demo CD from leading software provider Dentrix.

Product Details

Brand Saunders

Reference 36497

EAN13 9781416025658

ISBN 9781416025658

Data sheet

Publication date: 2007
Issue number: 2
Cover: paperback
Pages count: 160
Dimensions (mm): 216 x 276
Weight (g): 463

1. Introduction

2. Orientation to the Dental Profession

3. Dental Basics

4. Communication Skills and Telephone Techniques

5. Written Correspondence

6. Patient Relations

7. Dental Healthcare Team

8. Patient Clinical Records

9. Information Management

10. Dental Patient Scheduling

11. Recall Systems

12. Dental Insurance Processing

13. Inventory Management

14. Financial Arrangements and Collection Procedures

15. Bookkeeping Procedures: Accounts Receivable

16. Bookkeeping Procedures: Accounts Payable

17. Office Equipment

18. Computerized Dental Practice

19. Employment Strategies

Appendix: Forms Needed