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Student Workbook for The Administrative Dental Assistant

9781416025658
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Description
An indispensable companion to the 2nd edition of The Administrative Dental Assistant, this workbook combines the key objectives and content of the textbook with challenging exercises, putting the information into a practical context. These exercises also work in conjunction with the tasks presented in the companion CD-ROM, making the Administrative Dental Assistant an even more accurate representation of the challenges that administrative dental assistants will encounter on the job. This new edition includes an interactive demo CD from leading software provider Dentrix.
Product Details
Saunders
36497
9781416025658
9781416025658

Data sheet

Publication date
2007
Issue number
2
Cover
paperback
Pages count
160
Dimensions (mm)
216 x 276
Weight (g)
463
  • 1. Introduction

    2. Orientation to the Dental Profession

    3. Dental Basics

    4. Communication Skills and Telephone Techniques

    5. Written Correspondence

    6. Patient Relations

    7. Dental Healthcare Team

    8. Patient Clinical Records

    9. Information Management

    10. Dental Patient Scheduling

    11. Recall Systems

    12. Dental Insurance Processing

    13. Inventory Management

    14. Financial Arrangements and Collection Procedures

    15. Bookkeeping Procedures: Accounts Receivable

    16. Bookkeeping Procedures: Accounts Payable

    17. Office Equipment

    18. Computerized Dental Practice

    19. Employment Strategies

    Appendix: Forms Needed
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