The interview is the cornerstone of accurate diagnosis and effective care. The Clinical Interview for Relationship-Centered Care (formerly The Medical Interview:: The Three Function Approach) provides practical, real-world guidance from a relationship-centered, clinical perspective. The fully revised 4th Edition equips you to communicate effectively using the Three Function Approach-Connect, Co-construct, and Collaborate-helping you hone foundational interviewing skills as well as advanced skills for challenging situations. Ideal for early learners as well as experienced healthcare professionals, this highly readable text helps you learn and master straightforward concepts, microskills, and skill-sets you need to provide optimal care for every patient.
UNIT 1 Three Functions of the Medical Interview 1. Learning to Interview Using the Three Function Approach: Introduction and Overview 2. Three Functions: The Basic Model 3. Function One: Build the Relationship 4. Function Two: Assess and Understand 5. Function Three: Collaborate for Management
UNIT 2 Meeting the Patient 6. Ten Common Concerns
UNIT 3 Structure of the Interview 7. Opening the Interview 8. Chief Complaint, Problem Survey, Patient’s Perspective, and Agenda Setting 9. History of Present Illness 10. Past Medical History 11. Family History 12. Patient Profile and Social History 13. Review of Systems 14. Mental Status
UNIT 4 Presentation and Documentation 15. Presentation and Documentation
UNIT 5 Understanding Patients’ Emotional Responses to Chronic Illness 16. Understanding Chronic Illness: Normal Reactions 17. Understanding Chronic Illness: Maladaptive Reactions
UNIT 6 Advanced Applications 18. Stepped-Care Advanced Skills for Action Planning 19. Communicating with Patients with Chronic Illness 20. Health Literacy and Communicating Complex Information for Decision Making 21. Sexual Issues in the Interview 22. Interviewing Elderly Patients 23. Culturally Competent Medical Interviewing 24. Family Interviewing 25. Troubling Personality Styles and Somatization 26. Communicating with the Psychotic Patient 27. Breaking Bad News 28. Disclosure of Medical Errors and Apology 29. Risky Drinking and Interviewing About Alcohol Use
UNIT 7 Higher Order Skills 30. Nonverbal Communication 31. Use of the Self in Medical Care 32. Using Psychological Principles in the Medical Interview 33. Integrating Structure and Function: Diagnostic Reasoning, Clinical Inference, Communication Flexibility, and Rules
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