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Understanding Clinical Negotiation

Understanding Clinical Negotiation

9781260462494
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Description
A clinicians guide to maximizing patient outcomes and positive health care relationships with evidence-based communication tools 

Understanding Clinical Negotiation helps clinicians navigate patient desires toward mutually defined goals. Patient relations, satisfaction, and engagement are more important than ever. But todays patients, who often research their condition online or buy into direct-to-consumer pharma advertising, sometimes demand tests and treatments that are dubious or unnecessary—and expensive. This new health consumer landscape makes the ability to clinically negotiate with patients an increasingly important skill. This one-of-a-kind guide provides insights and pragmatic skills needed to strike the right balance between care and costs, while ensuring the satisfaction and safety of every patient.  


 
Product Details
McGraw Hill / Medical
92645
9781260462494
9781260462494

Data sheet

Publication date
2021
Issue number
1
Cover
paperback
Dimensions (mm)
185 x 231
Weight (g)
617
  • Contributor
    Preface
    I Background and Rationale
       1 Clinical Negotiation and the Search for Common Ground
       2 The Nature of Patients Expectations and Requests
    II Barriers and Strategies
       3 Clinical Negotiation in the Context of Modern Practice
       4 How Communication Fails
       5 Managing Emotions in the Clinical Negotiation
       6 Strategies for Successful Clinical Negotiation
    III Applications
       7 Negotiating Requests for Tests, Referrals, and Treatments
       8 Clinical Negotiation and Controlled Substances
       9 Negotiating with Hospitalized Patients and Their Families
       10 Negotiating with Physician Colleagues and Other Health Care Professionals
    Epilogue
    Index
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