- Reduced price
- New

Order to parcel locker
easy pay
Choose Paczkomat Inpost, Orlen Paczka, DPD or Poczta Polska. Click for more details
Pay with a quick bank transfer, payment card or cash on delivery. Click for more details
If you are a consumer, you can return the goods within 14 days. Click for more details
Video scenarios of effective and ineffective communication Effective communication is a prerequisite for safe and high-quality health care. Stories in Health Communication consists of a series of videos and accompanying text designed to support readers to develop their communication skills to pass their assessments and to communicate more effectively in practice.
The Stories book includes 12 short videos demonstrating effective and ineffective interactions between health practitioners and individuals. Students are encouraged to first watch each video, then complete the related activities to develop their own understanding and competence.
This book will help students critique different communication interactions, reflect on their own habits, consider new skills for communicating more effectively to different people in different settings, and then apply what they learn to practice.
Data sheet
1. Introduction and initial information provision?
2. Gathering relevant information by questioning leading to comforting, & confronting?
3. Effective closure of interaction and services?
4. Using Reflection to improve communication?
5. Personal Assumptions affecting communication?
6. Non-verbal communication?
7. Listening to achieve understanding?
8. Considering and managing different environments when communicating?
9. Holistic communication: Considering the Whole Person/s?
10. Misunderstandings & Conflict?
13. Telehealth or Telecommunication to deliver healthcare?
14. Social media?