The text focused on the specific medical aspects of administration and therefore provides a compliment to standard business administration/typing/communication publications while identifying clearly the role, practice and qualities necessary to be a qualified medical secretary. The new edition will provide extra value with the addition of a CDROM in the back of the book -extra appendices from Hutton (Medical terminology) - the exact content still to be finalised.
1. Development of the welfare state and the National Health Service. 2. The National Health Service today. 3. The legislative context. 4. Ethics and etiquette. 5. The qualities of the medical secretary. 6. Communication. 7. Finance. 8. Information technology. 9. The use of the word processor in medicine. 10. Clinical equipment. 11. Personnel. 12. Medical records. 13. Outpatient departments. 14. Admissions and discharges. 15. General practice and primary care. 16. The working practice. 17. Clinical considerations. 18. Drugs. Appendices: Prefixes and suffixes. Bones and organs of the human body. Useful addresses. Degrees, diplomas and organizations. Professional organisations and trade unions. Drugs and the law. Prescription abbreviations. Medical abbreviations Personal profiles. Career prospects for the qualified medical secretary. Applying for a job. How to present yourself at interview. Guidelines for the preparation of material for publication in books and journals.
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