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Study Guide and Procedure Checklist Manual for Kinn's The Administrative Medical Assistant

Study Guide and Procedure Checklist Manual for Kinn's The Administrative Medical Assistant

An Applied Learning Approach

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Designed to support the trusted content in Kinns The Administrative Medical Assistant, 15th Edition, this study guide is an essential review and practice companion to reinforce key concepts, encourage critical thinking, and help you apply medical assisting content. This robust companion guide offers a wide range of activities to strengthen your understanding of common administrative skills - including certification preparation questions, a review of medical terminology and anatomy, and application exercises. Trusted for more than 65 years as a key part of the journey from classroom to career, it also features competency checklists to accurately measure your progress and performance from day one until you land your first job as a medical assistant.

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  • Chapter 1 The Professional Medical Assistant and the Healthcare Team
    Chapter 2 Therapeutic Communication
    Chapter 3 Legal Principles
    Chapter 4 Healthcare Laws
    Chapter 5 Healthcare Ethics
    Chapter 6 Introduction to Medical Terminology and Anatomy
    Chapter 7 Patient Coaching
    Chapter 8 Technology
    Chapter 9 Written Communication
    Chapter 10 Telephone Techniques
    Chapter 11 Scheduling Appointments and Patient Processing
    Chapter 12 Health Records
    Chapter 13 Daily Operations and Safety
    Chapter 14 Principles of Pharmacology
    Chapter 15 Health Insurance Essentials
    Chapter 16 Diagnostic Coding Essentials
    Chapter 17 Procedural Coding Essentials
    Chapter 18 Medical Billing and Reimbursement Essentials
    Chapter 19 Patient Accounts and Practice Management
    Chapter 20 Advanced Roles in Administration
    Chapter 21 Medical Emergencies
    Chapter 22 Skills and Strategies
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