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Data sheet
Getting Started
Office Tour
Lesson 1 Performing Other Professional Duties (Chapters 3, 4, and 5)
Lesson 2 Telephone Techniques (Chapters 5 and 9)
Lesson 3 Scheduling and Managing Appointments (Chapter 10)
Lesson 4 Scheduling Admissions and Procedures (Chapters 10, 14, and 15)
Lesson 5 Maintaining a Proper Inventory (Chapters 12, 14, and 15)
Lesson 6 Written Communications (Chapter 13)
Lesson 7 Organizing a PatientŐs Medical Record (Chapter 14 and 15)
Lesson 8 Filing Medical Records (Chapter 14 and 15)
Lesson 9 Insurance Forms and Verification (Chapters 18, 19, 20, and 21)
Lesson 10 Bookkeeping (Chapters 22, 23, and 24)
Lesson 11 Payroll Procedures (Chapter 24)
Reference: 39476
Author: Pamela J. Carter
Module 10
Reference: 44278
Author: Martin H. Floch