Kinn's The Medical Assistant

Introduction

Ch. 1 Becoming a Successful Student

Ch. 2 The Healthcare Industry

Unit One: Introduction to Medical Assisting

Ch. 3 The Medical Assisting Profession

Ch. 4 Professional Behavior in the Workplace

Ch. 5 Interpersonal Skills and Human Behavior

Ch. 6 Medicine and Ethics

Ch. 7 Medicine and Law

Unit Two: Administrative Medical Assisting

Ch. 8 Computer Concepts

Ch. 9 Telephone Techniques

Ch. 10 Scheduling Appointments

Ch. 11 Patient Reception and Processing

Ch. 12 Office Environment and Daily Operations

Ch. 13 Written Communications and Mail Processing

Unit Three: Health Information in the Medical Office

Ch. 14 The Paper Medical Record (formerly Medical Records Management)

Ch. 15 The Electronic Medical Record

Ch. 16 Health Information Management

Ch. 17 Privacy in the Physicians Office

Unit Four: Billing and Coding Procedures

Ch. 18 Basics of Diagnostic Coding

Ch. 19 Basics of Procedural Coding

Ch. 20 Basics of Health Insurance

Ch. 21 The Health Insurance Claim Form

Ch. 22 Professional Fees, Billing, and Collecting

Unit Five: Financial and Practice Management

Ch. 23 Banking Services and Procedures

Ch. 24 Management of Practice Finances

Ch. 25 Medical Practice Management and Human Resources

Ch. 26 Medical Practice Marketing and Customer Service

Unit Six: Fundamentals of Clinical Medical Assisting

Ch. 27 Infection Control

Ch. 28 Patient Assessment

Ch. 29 Patient Education

Ch. 30 Nutrition and Health Promotion

Ch. 31 Vital Signs

Ch. 32 Assisting with the Primary Physical Examination

Unit Seven: Assisting with Medications

Ch. 33 Principles of Pharmacology

Ch. 34 Pharmacology Math

Ch. 35 Administering Medications

Unit Eight: Assisting with Medical Specialties

Ch. 36 Emergency Preparedness and Assisting With Medical Emergencies

Ch. 37 Assisting in Ophthalmology and Otolaryngology

Ch. 38 Assisting in Dermatology

Ch. 39 Assisting in Gastroenterology

Ch. 40 Assisting in Urology and Male Reproduction

Ch. 41 Assisting in Obstetrics and Gynecology

Ch. 42 Assisting in Pediatrics

Ch. 43 Assisting in Orthopedic Medicine

Ch. 44 Assisting in Neurology and Mental Health

Ch. 45 Assisting in Endocrinology

Ch. 46 Assisting in Pulmonary Medicine

Ch. 47 Assisting in Cardiology

Ch. 48 Assisting in Geriatrics

Unit Nine Diagnostic Procedures

Ch. 49 Principles of Electrocardiography

Ch. 50 Assisting with Diagnostic Imaging

Ch. 51 Assisting in the Clinical Laboratory

Ch. 52 Assisting in the Analysis of Urine

Ch. 53 Assisting in Phlebotomy

Ch. 54 Assisting in the Analysis of Blood

Ch. 55 Assisting in Microbiology and Immunology

Unit Ten: Assisting with Surgeries

Ch. 56 Surgical Supplies and Instruments

Ch. 57 Surgical Asepsis and Assisting with Surgical Procedures

Unit Eleven: Career Development

Ch. 58 Career Development and Life Skills