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Plunkett's Procedures for the Medical Administrative Assistant

9780779699117
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Description
Plunketts Procedures for the Medical Administrative Assistant, 4th edition, provides instruction for all the essential office procedures required by todays medical administrative assistants in Canada, whether they work in a medical office, a complementary care office, or in a hospital setting.

Written in a clear, engaging style, this new edition contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical administrative assistant, such as good communication, stress management, medical transcription, filing, and appointment booking.
Product Details
50297
9780779699117
9780779699117

Data sheet

Publication date
2006
Issue number
4
Cover
paperback
Pages count
368
Dimensions (mm)
216 x 276
Weight (g)
844
    1. Your Future as a Medical Administrative Assistant
    2. Reception, Booking Appointments and Clinical Responsibilities
    3. Patient Records Management
    4. The Telephone
    5. Office Correspondence:: Mail, Memos, Letters, and Envelopes
    6. Health Insurance Plans
    7. Financial Records
    8. Managing Office Supplies
    9. Procedures Manual
    10. Meeting Organization
    11. Hospital Records, Requisitions, and Reports
    12. Hippocrates and Health Associations
    13. Doctors and the Law
    14. Your Job Search
    Appendices::
    • Appendix A:: Common Abbreviations Used in the Health Care Field
    • Appendix B:: Laboratory Medicine
    • Appendix C:: Pharmacology
    • Appendix D:: Reference Resources
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