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Lippincott Williams & Wilkins' Administrative Medical Assisting Plus Smarthinking Online Tutoring Service

9780781755481
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Description

This text is designed to meet the needs of students in medical assisting who are studying the administrative portion of the curriculum, as well as students in transcription, coding, and related programs. This competency-based textbook provides a wealth of guidance for administrative skills. The text covers the front office topics:: scheduling, billing, coding, bookkeeping, office management, and insurance issues. Helpful pedagogy, including Key Terms, a Glossary, and Critical Thinking Challenges familiarize students with the material and help with problem-solving.

Lippincott Williams and Wilkins Administrative Medical Assisting now includes bonus online faculty support and tutoring services powered by Smarthinking™. Instructors and students can log on during designated times and chat directly with an experienced medical assisting educator. Instructors can get advice on topics such as lesson plans, how to present difficult topics, test questions, learning activities and more. Students can get personal tutoring and instruction to help them grasp difficult concepts.

The ancillary package also includes an Instructors Resource Kit with an Instructors Manual and Resource CD-ROM, as well as a student study guide. Visit connection.LWW.com/go/molleadmin for more information.

Product Details
42197
9780781755481
9780781755481

Data sheet

Publication date
2004
Issue number
1
Cover
paperback
Pages count
368
Dimensions (mm)
216 x 279
Weight (g)
962
  • SECTION I:: INTRO TO MEDICAL ASSISTING

    Unit 1:: Understanding the Profession

    Chapter 1:: Medicine and Medical Assisting
    Chapter 2:: Law and Ethics

    Unit 2:: Communicating with Patients
    Chapter 3:: Fundamental Communication Skills
    Chapter 4:: Teaching Patients

    SECTION II:: THE ADMINISTRATIVE ASSISTANT

    Unit 3:: Performing Administrative Duties

    Chapter 5:: First Contact:: Telephone and Reception
    Chapter 6:: Appointments
    Chapter 7:: Written Communications
    Chapter 8:: Medical Records and Record Management
    Chapter 9:: Transcription
    Chapter 10:: Computers in the Medical office
    Chapter 11:: Quality Improvement and Risk Management
    Chapter 12:: Management of the Medical Office Team

    Unit 4:: Managing the Finances in the Practice
    Chapter 13:: Credit and Collections
    Chapter 14:: Bookkeeping and Banking
    Chapter 15:: Accounts Payable and Payroll
    Chapter 16:: Health Insurance
    Chapter 17:: Outpatient Diagnostic Coding
    Chapter 18:: Outpatient Procedural Coding

    SECTION III:: CAREER STRATEGIES

    Unit 5:: Competing in the Job Market

    Chapter 19:: Externship and Employment

    Back of book CD-ROM:: Interactive Case Studies

    1. Managing an office emergency
    2. Patient education and handling communication barriers
    3. HIPAA, ethics and patient confidentiality
    4. Handling the medical records
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