Leadership and Nursing Care Management

• Part I:: Leadership

• Leadership Principles

Management Principles

Change and Innovation

Organizational Climate and Culture

Part II:: Professionalism

Critical Thinking and Decision Making Skills

Managing Time and Stress

Legal and Ethical Issues

Part III:: Communication and Relationship Building

Communication, Persuasion and Negotiation

Motivation

Team Building and Working with Effective Groups

Delegation

Power and Conflict

Workplace Diversity

Part IV:: Knowledge of the Health Care Environment

The Health Care System

Health Policy, Health, and Nursing

Evidence-Based Practice:: Strategies for Nursing Leaders

Mission Statements, Policies and Procedures

Organizational Structure

Decentralization and Shared Governance

Models of Care Delivery

Case Management

Population Health Management

Patient Acuity NEW!

Quality Improvement and Health Care Safety

Measuring and Managing Outcomes

Part V:: Business Skills

Confronting the Nursing Shortage

Staff Recruitment and Retention

Staffing and Scheduling

Collective Bargaining

Financial Management

Budgeting

Productivity and Costing Out Nursing

Performance Appraisal

Prevention of Workplace Violence

All Hazards Disaster Preparedness

Data Management and Informatics

Strategic Management Marketing