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Opis
SECTION I Communication and Person-Centered Care
1 Defining and Understanding Communication in Nursing
2 Science Versus Anecdote
3 Relationship With the Patient
4 A Patient’s Story
SECTION II Diversity, Equity, and Inclusion
5 Ethical Communication
6 Cultural Humility
7 Health Literacy
8 Bearing Witness
9 Communication and a Culture of Safety
SECTION III Family and Nurse Communication
10 Communication and the Patient’s Family
11 Communicating With the Family Caregiver in Complex Disease
12 Communicating About Patient Prognosis
SECTION IV Professionalism and Collaboration
13 Communicating About Transitions in Care
14 Communication and Goal-Concordant Care
15 Working on a Team
16 Evolving Channels of Communication in Nursing