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Communication

Communication

Core Interpersonal Skills for Healthcare Professionals

9780729544696
262,03 zł
222,73 zł Zniżka 39,30 zł Brutto
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Opis

Essential guide to better communication in practice

Communication is a core skill for all healthcare professionals, regardless of their specific discipline. The fifth edition of Communication:: Core Interpersonal Skills for Healthcare Professionals provides a comprehensive introduction that will be invaluable for students undertaking any training program in health.

The book guides students toward an understanding of all the basic communication techniques and skills they will need in practice. They will learn to develop self-awareness about the impact their words and actions might have on others, use a person-centred model to reconstruct their communication style and approach, and then apply their new knowledge and skills to real-life scenarios.

Easy to read and logically ordered over four sections, this book will guide students towards developing lifelong communication skills that will ultimately enable optimal person-centred care, successful therapeutic relationships and positive patient outcomes.

Szczegóły produktu
Elsevier
102626
9780729544696
9780729544696

Opis

Rok wydania
2024
Numer wydania
5
Oprawa
miękka foliowana
Wymiary (mm)
191 x 235
  • Section One The Significance of Effective Interpersonal Communication in the Healthcare Professional

    Chapter One Effective communication for healthcare professionals: A model to guide communication

    Chapter Two The overarching goal of communication for healthcare professionals: Person-centred Care

    Chapter Three The specific goals of communication for healthcare professionals: 1 Introductions and providing information

    Chapter Four The specific goals of communication for healthcare professionals: 2 Questioning, comforting and confronting

    Chapter Five The specific goals of communication for healthcare professionals: 3 Effective conclusions of interactions and services: Negotiating closure

    Section Two Achieving Effective Communication by Developing Awareness within the Healthcare Professional

    Chapter Six Awareness of and the need for reflective practice in healthcare communication

    Chapter Seven Awareness of self to enhance healthcare communication

    Chapter Eight Awareness of how personal assumptions affect healthcare communication

    Chapter Nine Awareness of the whole ‘Person/s’ for healthcare communication

    Chapter Ten Awareness of the effects of non-verbal communication for the healthcare professional

    Chapter Eleven Awareness of listening to facilitate Person/s-centred communication in healthcare

    Chapter Twelve Awareness of the effects of different environments upon healthcare communication

    Section Three Managing the Realities of Communication as a Healthcare Professional

    Chapter Thirteen Holistic Communication contributing to holistic healthcare

    Chapter Fourteen Effective interpersonal communication within multidisciplinary teams

    Chapter Fifteen Managing conflict when communicating as a healthcare professional

    Chapter Sixteen Culturally responsive communication to accommodate cultural diversity in healthcare

    Chapter Seventeen Communicating with Indigenous Peoples as a healthcare professional

    Chapter Eighteen Misunderstandings and communication for the healthcare professional

    Chapter Nineteen Ethical communication in healthcare

    Chapter Twenty Remote or long-distance healthcare communication: 1 The unseen healthcare professional

    Chapter 21 Remote telecommunication or telehealth: 2 The seen, but not-in-the-room healthcare professional

    Chapter 22 Documentation: ‘one-way’ professional healthcare communication

    Chapter 23 Social media or ‘not present in person’ communication and the healthcare professional

    Section Four Scenarios to Guide Communication: Opportunities for the Healthcare Professional to Practise Communicating Effectively with ‘the Person/s’

    Chapter 24 Person/s experiencing strong negative emotions

    Chapter 25 Person/s in particular stages of the lifespan

    Chapter 26 Person/s fulfilling particular life roles

    Chapter 27 Person/s experiencing particular conditions

    Chapter 28 Person/s in particular contexts

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