The Phlebotomy Textbook

Rely on this comprehensive resource to master the techniques you need to safely obtain quality specimens. You’ll understand all the hows and whys that lead to success in this rapidly changing field. Inside, you’ll find the up-to-date coverage of routine procedures and their complications as well specialized procedures, quality and infection control, state-of-the-art equipment, medical terminology, ethical and legal issues, body systems, and related diagnostic laboratory tests. Videos, animations, and review questions online help you to excel. A full-colour design with more than 435 line drawings, illustrations and photographs. Emphasis on procedural steps, quality assessment and safety throughout, via illustrated procedure boxes, pre-examination considerations, technical and safety tips, and phlebotomist alerts. End-of-chapter summaries and certification exam-style, multiple-choice questions. Coverage of quality assessment (QA) and quality management systems (QMS), including quality system essentials (QSE), total quality management (TQM) and continuous quality improvement (CQI) issues. "Technical Tip” boxes to avoid common mistakes. Special considerations for pediatric and geriatric patients. Covers total quality management (TQM) and continuous quality improvement (CQI) issues, OSHA equipment and safety requirements (safety needle devices and disposal systems).