Chapter 1 : Phlebotomy: Not Just a Procedure Anymore . . . 1
Chapter 2 : Selecting and Assembling Equipment . . . 39
Chapter 3 : Performing the Venipuncture . . . 59
Chapter 4 : Difficult Draws, Alternative Sites, Pediatric Venipunctures . . . 98
Chapter 5 : Special Collections: Arterial, Capillary, and Blood Culture Collection . . . 130
Chapter 6 : Specimen Handling, Storage, and Transportation . . . 162
Chapter 7 : Phlebotomy Liability . . . 182
Chapter 8 : Managing Exposures to Bloodborne Pathogens . . . 207
Chapter 9 : Practices and Products for Exposure Prevention . . . 230
Appendix I : Clinical and Laboratory Standards Institute (formerly NCCLS) Documents . . . 247
Appendix II : Recommended Certification Organizations . . . 249
Appendix III : Educational Resources . . . 252
Appendix IV : Phlebotomy Tip of the Month . . . 255
Appendix V : Resources for Managers . . . 267
- Minimum Content of any Specimen Collection-Training Programs . . . 257
- Sample Inpatient Script . . . 268
- Sample Calling Card . . . 270
- Sample Postvenipuncture Care Instructions . . . 270
- Sample Code of Conduct . . . 271
- Sample Motivator Assessment Sheet . . . 272
- Traffic Jam Team-Building Exercise . . . 272
Appendix VI : Additional Resources . . . 273
Index . . . 275