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The emphasis is on how the organization and those who work within it contribute to the excellence of the healthcare organization and the care it gives. McSherry and Warr highlight the tools and techniques that all healthcare staff need to be successful employees and what strategies managers need when ensuring excellence in practice.
Topics covered include::
This book is key reading for anyone studying healthcare management, health services or other upper level courses in healthcare delivery. The focus on multiprofessional working also makes the book accessible to a wide variety of healthcare professionals.
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